PRIVACY POLICY

Website: www.beetleandbear.co.uk

Company Name: Beetle & Bear

The following privacy policy information is for Beetle & Bear and governs the policy of those whose use this website. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing and/or using this website.

Policy key definitions:

·       "I", "our", "us", or "we" refer to the business, Beetle & Bear.

·       "you", “your”, "the user" refer to the person(s) using this website.

·       GDPR means General Data Protection Act.

·       Cookies mean small files stored on a users computer or device.

Your privacy is very important to us. We treat any information that you give to us, with the utmost respect. Please read the following policy to understand what we do with your information. Our Site is a United Kingdom site and so our privacy policy complies with the Data Protection Act 1998 and GDPR.

PERSONAL INFORMATION

We collect personal information from you when you register on this website, purchase a product from us, e-mail us or post content on our social media pages. The type of personal information we may collect (if applicable) includes the following: name, gender, user name, password, email address, postal address, phone number, and mobile number. Credit card/debit card information is held securely by our payment platform (Stripe) and cannot be accessed by us.

We may use any personal information collected through this website for the purposes of:

·       Fulfilling product orders

·       Providing a personalised service

·       Enhancing the user experience of this website

·       Recording your full purchase history

USE OF REGISTERED INFORMATION

We will use your registered information in relation to any goods or services that you purchase directly from us so that we can deliver such goods or services to you. We will never pass on any of your information to third parties.

DATA PROTECTION AND PERSONAL INFORMATION

We recognise that the registration of information and the information that we capture during your use of the website is personal data and for the purposes of the Data Protection Act 1998 (the “Act”) and GDPR, we hereby acknowledge that we shall treat the registration information and all other information that you give us in accordance with the Act and GDPR  as set out in the paragraph entitled, Use of Registered Information.

If your personal information changes, or if you no longer require our services, you may correct, update or deactivate it by emailing us at info@beetleandbear.co.uk.

We use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyse website usage, to improve our content and product offerings and to customise our website’s content and layout. We believe these uses allow us to improve our website and provide better service to our customers. We may use a customer’s email address and mailing address or phone number, to contact a customer regarding an order or administrative matter. We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.

If for some reason you believe that you have received any SPAM e-mail from us which you have not authorised us to send you, please inform us immediately by emailing us at info@beetleandbear.co.uk.

SECURITY OF PERSONAL INFORMATION

To help ensure that your personal information is safe and secure, we use state of the art security systems to encrypt your personal details, making it virtually impossible for them to be read over the internet.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep your details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

INTERNET COOKIES

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device or computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content.

Some cookies are required to ensure an enjoyable and fully functional website experience.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device or computer. Some cookies will be saved for specific time periods, where as others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

IN SUMMARY

By browsing this website and communicating electronically with us, you acknowledge and agree to our processing of your indirect personal information (cookies, connection and system information) in the manner set out in this Privacy Policy. If you wish to register on the website or ask us to provide a certain service to you (i.e. a product purchase) we will need additional personal information (for example name, address and e-mail address) from you. In this case, we will ask you for your consent to collect and use this personal information. This personal information will only be used for the purposes for which you gave it to us and will not be shared with any third parties.